Fiji Airways is the flag carrier of Fiji and operates international services from its hubs in Fiji to 15 countries and 27 cities including, Australia, New Zealand, Samoa, Tonga, Tuvalu, Kiribati, Vanuatu and Solomon Islands, Hong Kong, Japan, Singapore, Canada and the United States. It is a 4-star airline certified by Skytrax and has been recognized as the Skytrax Best Airline in Australia & the Pacific at the prestigious 2023 World Airline Awards. Fiji Airways is known for its friendly and attentive service, as well as its commitment to sustainability. The airline has a number of initiatives in place to reduce its environmental impact, such as using sustainable aviation fuel and offsetting its carbon emissions.
Economy Class is the standard class of service offering comfortable seating, in-flight entertainment, and meals/beverages, depending on the duration of the flight. Business Class passengers enjoy enhanced comfort, priority services, larger and more comfortable seating, upgraded meals, premium in-flight entertainment, and additional amenities.
Fiji Airways provides various in-flight amenities, which may vary depending on the class of service and the aircraft being used. Seatback screens with a selection of movies, TV shows, music, and games. Depending on the flight's duration and class, passengers can enjoy meals, snacks, and beverages. A selection of duty-free items is available for purchase during the flight. Some aircraft might offer internet connectivity for an additional fee. Business Class passengers often receive comfort kits containing essentials like a blanket, pillow, and toiletries. Available for charging electronic devices.
Fiji Airways' baggage policy varies depending on the class of service and the route. Generally, for international flights, passengers are allowed to check in a certain number of bags (weight and quantity limits vary) and bring a certain amount of carry-on baggage. Excess baggage fees may apply if you exceed the allowed limits.
Fiji Airways' cancellation policy also varies based on the type of ticket purchased, the fare rules, and the timing of the cancellation. Generally, non-refundable tickets may not be eligible for a full refund, while refundable tickets could be partially or fully refundable depending on the airline's terms. It's important to review the specific terms and conditions of your ticket or contact Fiji Airways directly to understand the cancellation policy that applies to your reservation.