Ibex Airlines is a Japanese regional airline headquartered in Kōtō, Tokyo, Japan. It operates Japanese domestic services with its main base at Sendai Airport, Natori, Miyagi. The airline was established on 29 January 1999 and started operations on 7 August 2000 between Sendai and Osaka's (Itami Airport) under the name of Fair Inc. The airline's main destinations are Osaka, Nagoya, Tokyo, and Sapporo. Ibex Airlines also flies to a number of smaller regional airports. Ibex Airlines is a member of the Japan Airlines Group. The airline is committed to providing safe, reliable, and efficient air transportation services to its customers.
Economy Class is the standard class of service and includes amenities such as comfortable seating, in-flight entertainment (where available), and basic refreshments. Some flights may offer a premium economy class with enhanced seating, extra legroom, upgraded meal options, and possibly additional amenities.
Passengers can enjoy a selection of movies, TV shows, music, and games on personal screens or overhead screens. Depending on the flight duration, passengers are offered complimentary snacks and beverages, including non-alcoholic drinks. Some flights might offer onboard Wi-Fi for passengers to stay connected during the flight, although this could be limited or subject to charges. The seating arrangement is designed for comfort, with adequate legroom and adjustable headrests. Passengers may have access to in-flight magazines or newspapers.
Ibex Airlines' baggage policy typically follows industry-standard guidelines. Passengers are usually allowed one carry-on bag and one personal item (such as a purse or laptop bag). Weight and size restrictions are usually enforced to ensure the bag fits in the overhead bin or under the seat. The checked baggage allowance varies depending on the fare type and route. Weight and size restrictions also apply. Excess baggage might incur additional fees. Ibex Airlines generally allows passengers to carry special items like sports equipment, musical instruments, and medical devices. However, advance notification might be required, and additional fees could apply.
Some fares might be non-refundable, while others could be partially or fully refundable. Refunds are typically subject to a cancellation fee. If you need to cancel your flight, a cancellation fee might be deducted from the refundable amount. The amount of the fee can vary based on factors such as how far in advance the cancellation is made. In some cases, instead of a refund, Ibex Airlines might offer the option to rebook the flight for a different date or time. This could also be subject to a rebooking fee.